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These laser-cut ornaments are perfect for Christmas crafting! Use them as they come or jazz them up to fit your personal style!
These ornaments measure 4.5" and are cut from wood. You will receive it unfinished. Comes with a red string for hanging.
The personalization preview for each of our signs is simply to show you how your name will look in this font. We will make the name fit and ensure it looks good before making your product!
Refund Policy
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-NON-PERSONALIZED PRODUCTS-
If you wish to return a “stock” non-personalized item, you must contact us within three business days of receipt as shown on your tracking information.
Contact customer service at orders@metalunlimited.com
If 3 days have passed since receipt of the order, unfortunately, we can’t offer you a refund or exchange.
-PERSONALIZED PRODUCTS-
We do NOT accept returns, issue refunds, or exchange personalized items.
**ALWAYS triple-check your spelling and color selections when ordering. Also, check your confirmation email to verify everything processed correctly. If the order was placed with the incorrect information, it will not be replaced/refunded.
If the misspelling was on our end, the product can be replaced. See Replacements.
If your package has been damaged in transit, please email customer service at orders@metalunlimited.com with your order number, photos of the piece, photos of the packaging, and a photo of the packing slip.
-REFUNDS (if applicable)-
Once your return is received, inspected, and a refund is approved, a refund will automatically be applied to your credit card or original method of payment. Typically between 3-5 businesses depending on your account holder’s processing. You will receive an email showing the refund details.
-REPLACEMENTS (if applicable)-
If you purchased Route package protection, you need to file a claim directly with Route. You can report an issue with Route through the mobile app (iOS or Android), through the email you receive from Route after placing your order, or by going to claims.route.com.
We only replace items if they are misspelled by us, defective, or damaged.
Please email customer service at orders@metalunlimited.com with your order number, photos of the piece, and a photo of the packing slip.
If damaged, include a photo of the packaging as well.
-SHIPPING-
Mail to:
Metal Unlimited
4894 HWY 84 W
Vidalia, LA 71373.
**You will be responsible for paying the return shipping cost. Shipping costs are non-refundable.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.
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I received this order over 2 months vs the 10 days I was told by a company rep. I even expressed that I needed the order for an office Christmas gift exchange. So, yes I'm very disappointed
I love the Teardrop Ornament and the 2 people that I gave it to also loved it! They said the ornament was unique. I would definitely get more of them when I need more ornaments!
This is an awesome product. Well crafted, unique and made the perfect gift :)
I ordered all of the different styles offered. They are all beautiful. Pics don’t do them justice.
First the product was beautiful but I was very thankful I ordered it early it took over a month to get to me. Just in time for Christmas
Good quality construction but lightweight
They are beautiful and well made.
Came out great. Love them!
The teardrop family ornament was great used as personal ornament for children in the family
Great experience, my son finally has something with his name on it:) Shipping took quite a while, I actually forgot I had ordered it, but it ius beautifully done.
Worldwide Delivery
Through multiple shipping partners we are able to offer delivery of your new decor no matter where you are on the planet!
Satisfaction Guarantee
Your satisfaction is imperative to our success. Please do not hesitate to reach out to us if you feel that your experience was unpleasant in any way.
Top-notch support
Our customer service agents are dedicated to getting a response to our customers promptly to help answer any questions or concerns that they may have.
Secure payments
We use only accredited processing services to ensure that your information is safe and secure.