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Our metal signs are laser cut and powder coated so that you can display them indoors or outdoors! All manufacturing is based in Louisiana and you can trust the team at Metal Unlimited to quickly ship your order. Have questions? E-mail us at orders@metalunlimited.com or call our team at 318-599-1466
Orders typically ship 10-14 days from the order date but can be longer at times.
Refund Policy
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-NON-PERSONALIZED PRODUCTS-
If you wish to return a “stock” non-personalized item, you must contact us within three business days of receipt as shown on your tracking information.
Contact customer service at orders@metalunlimited.com
If 3 days have passed since receipt of the order, unfortunately, we can’t offer you a refund or exchange.
-PERSONALIZED PRODUCTS-
We do NOT accept returns, issue refunds, or exchange personalized items.
**ALWAYS triple-check your spelling and color selections when ordering. Also, check your confirmation email to verify everything processed correctly. If the order was placed with the incorrect information, it will not be replaced/refunded.
If the misspelling was on our end, the product can be replaced. See Replacements.
If your package has been damaged in transit, please email customer service at orders@metalunlimited.com with your order number, photos of the piece, photos of the packaging, and a photo of the packing slip.
-REFUNDS (if applicable)-
Once your return is received, inspected, and a refund is approved, a refund will automatically be applied to your credit card or original method of payment. Typically between 3-5 businesses depending on your account holder’s processing. You will receive an email showing the refund details.
-REPLACEMENTS (if applicable)-
If you purchased Route package protection, you need to file a claim directly with Route. You can report an issue with Route through the mobile app (iOS or Android), through the email you receive from Route after placing your order, or by going to claims.route.com.
We only replace items if they are misspelled by us, defective, or damaged.
Please email customer service at orders@metalunlimited.com with your order number, photos of the piece, and a photo of the packing slip.
If damaged, include a photo of the packaging as well.
-SHIPPING-
Mail to:
Metal Unlimited
4894 HWY 84 W
Vidalia, LA 71373.
**You will be responsible for paying the return shipping cost. Shipping costs are non-refundable.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.
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Thank you for submitting a review!
Your input is very much appreciated. Share it with your friends so they can enjoy it too!
The order was not filled as ordered. Our family member received a large box with two small ornaments and no sign. We have texted several times to no avail. Please advise ASAP.
I bought this for my niece as a Christmas /Birthday present...we havn't seen each other in a long time and I wanted her to know that time apart doesn't change the love between us!
Great piece for gift giving, great quality!!!
Good quality and great piece.
I love my new sign. As I am soon to move into a new place, I am excited to decorate and display my sign. The quality and message itself is GREAT!
Wonderful piece love it!!!
I love the sign. I have always wanted it!
Beautiful sign! Very well made!
This piece is very rewarding. My only drawback, it the small size. ,
quality plus What a wonderful way to display these three promises!
Worldwide Delivery
Through multiple shipping partners we are able to offer delivery of your new decor no matter where you are on the planet!
Satisfaction Guarantee
Your satisfaction is imperative to our success. Please do not hesitate to reach out to us if you feel that your experience was unpleasant in any way.
Top-notch support
Our customer service agents are dedicated to getting a response to our customers promptly to help answer any questions or concerns that they may have.
Secure payments
We use only accredited processing services to ensure that your information is safe and secure.